Powerful Operational & Emergency Alerting
Businesses trust Tekmon Mass Notification to reach tens, hundreds or thousands of recipients for business updates or emergencies with the press of a button.
- Create ready-to-send notifications
- Add recipient groups and target individuals not devices
- Reach everyone with a click of a button via Voice Calls, SMS & e-mails
- Escalate notifications through multiple channels to ensure speedy delivery & cost savings
- Enable 2-way communication and get real-time responses
How It Works
Add Recipients
Add the contact details of recipients you want to be able to reach immediately. Multiple channels such as mobile and land line numbers, e-mails, SMS, WhatsApp, even fax are supported. For each recipient, define their preferred sequence of communication channels and select their preferred contact language. The system allows the mass import of contacts.
Create notification templates
Create notification templates in multiple languages according to your needs and assign a group of recipients. Add predefined replies to receive real time feedback from each recipient.
Send a notification
Monitor in real time
As the system begins to reach recipients, on a central dashboard the sender is able to track notification dissemination and response statuses in real time. An advanced reporting mechanism provides detailed analytics on each notification sent.
Industry-focused solutions
A single platform to reach any number of recipients instantly over any device.
Retail
Keeping your staff continuously informed on operational changes across multiple store locations is a challenge. Make sure instructions are followed consistently across your store network.
Education
Communicate instantly important information to students, parents, teachers, staff and visitors (e.g. unexpected interruptions, emergency situations).
Commercial Real Estate
Improve responsiveness. Streamline communications with your tenants in case of threats and disruptions such as power outages.
Hospitality
Rapidly launch critical messages to staff to ensure business continuity or a discreet message to your visitors regarding any unexpected events in your facility.
Shipping
Streamline communications among employees, travelers and stakeholders. Respond to incidents timely and protect your property at all times.
Aviation
Digitize standard operating procedures and emergency plans. Disseminate mission-critical information to hundreds or thousands of stakeholders instantly.
Healthcare & Hospitals
Deliver quality care while protecting patients, staff and IT systems. Respond to critical events by coordinating communication across multiple stakeholders.
Energy & Utilities
Protect employees, production facilities and communities. Meet regulatory requirements by keeping all stakeholders timely informed with critical communication capability.
Government
Reliably coordinate responders and reach citizens for critical incidents such as adverse weather phenomena or routine events such as road closures.
AVIATION
‘Tekmon Mass Notification significantly contributes to effectively communicate with multiple stakeholders (AIA’s internal departments, ground service providers, public safety services, and external organizations) to optimally manage incidents.’
Alexandros Ziomas, IT& T Director
Reasons companies choose Tekmon
Ease of Use
Simple, Clean, Intuitive, Reliable. A user-friendly interface provides quick access to common features and commands. The different tools and options are well-organized and easy to locate. Minimal training is required.
World class security
Located in redundant, top tier, ISO 27001 & ΙSO 27018 certified Data Centers in Western Europe, Tekmon’s Mass Notification platform offers high availability, security, scalability and resiliency ensuring 99.95% uptime guarantee.
Integrations
Tekmon Mass Notification integrates with the tools and solutions you already use. Single Sign On is supported and AD or LDAP integration keeps contact details up to date and SCADA integration enables notifications to be triggered automatically.
Features that make a difference
Text Variable
Multiple channels
Notification Launch
Multilingual support
The system supports multiple languages and recipients can choose their preferred language to receive notifications.
2-way communication
Custom option for two-way communication is available. Press a key to respond to a voice message. Send an SMS or tap an embedded link to respond to an SMS. Click an embedded link to respond to an email message.
Advanced escalation logic
Notification dissemination continues to alternative devices until the contact acknowledges receipt or notifications escalate to ensure that the next person in line is notified if the first person doesn’t respond.
Text to voice technology
For voice communications the system automatically converts the text into speech in multiple languages.
Real time Monitoring
A central dashboard provides a real time overview of the notification progress and status (e.g., delivered, busy line, mobile phone switched off, hang-up etc.).
Reporting
All Features
Tekmon Mass notification is offered as a fully-managed Software as a Service (SaaS) subscription. No installation of software or hardware required.
- Unlimited Notification templates
- Unlimited Notification groups
- Flexible text-variable feature for predefined templates
- Flexible contact management
- Up to 30 devices per recipient
- Multiple communication channels
- Mobile & landline voice channel
- SMS channel
- Email channel
- Fax channel
- Email channel
- WhatsAPP channel
- Dedicated landline number
- Dedicated alphanumeric ID or mobile number for SMS
- Multilingual support
- Text-to-speech technology in multiple languages
- Advanced device & person escalation logic
- Broadcast & Call-Out delivery methods
- 2-way communication
- Launch a notification via SMS
- Real time notification progress dashboard
- Message delivery and response status tracking
- Unlimited Audit Report
- Single-Sign-On
- Integrations with third party systems
- Online system documentation