Customer Support Specialist
Athens, Greece – Full Time
A few words about Tekmon
Tekmon is shaping the future of work by connecting frontline teams, helping them work smarter and boosting productivity. From daily operations to critical communications, our mobile-first SaaS platform is designed to digitise common business-as-usual processes and automate workflows with no code and minimal set-up time and training.
We are a company with offices in Ioannina, Athens and London. Tekmon is driven by a strong team, that lead by example, with a strong background in innovation and digital technologies.
A few words about the role
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our product and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our client’s trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures