Tekmon QMS
STREAMLINING ASSESSMENTS, INSPECTIONS, AND NON-CONFORMITIES ACROSS MORE THAN 500 SUPPLIERS IN 20+ COUNTRIES
ES-KO, headquartered in Monaco, is a globally recognized Logistical Support group providing rapid, effective solutions in challenging locations with extreme conditions and limited infrastructure.
Founded in 1955
+20 Countries of Operation
5 Quality Cetrifications
2000 Employees Globally
CASE SUMMARY
Global Headquarters
Monaco
Website
Tekmon Products & Services
Quality Management System
Why Tekmon
Tekmon QMS's integrated PowerBI reporting, multilingual support and modern mobile app with offline functionality were essential for the challenging environments where ES-KO operates.
Industry
Logistics
# of Users
100+
Top Challenges
ES-KO faced challenges such as heavy reliance on paper forms, the risk of data loss from extensive email use, and difficulties in accessing centralized information and generating reports for their complex global logistics operations.
Feature Highlights
Modern, user friendly mobile app
Customizable BI dashboards
Multilingual support
No-code workflow builder
PURPOSE-BUILT CUSTOMIZED ANALYTICS
With Tekmon QMS, ES-KO streamlined quality-related FNCs (Food Non-Conformities), improved decision-making on handling FNCs and rejected products, and simplified supplier assessments and onboarding processes.
CHALLENGES IN MANUAL DATA MANAGEMENT
The Challenge
The key driver for ES-KO's digitization journey was the need to automate manual form-filling in spreadsheets, which was repetitive, time-consuming, and tedious. This inefficient process, coupled with their heavy reliance on paper forms, underscored the urgency for change.
Additionally, connecting suppliers, products, and locations across 20 countries was a significant challenge, as consolidating all information into a centralized access point proved difficult. Heavy reliance on email for sharing critical information further increased the risk of data loss and mismanagement.
“Tekmon allows us to get rid of unwanted tasks, to have more time to focus on critical aspects of improvement.
NOT to be afraid of the shift, from the old system to the new one, it was very easy for us to digitise, and it was a great asset for us.
Whatever the limitation, Tekmon is adoptable. You won’t be alone, there will be a specialist there to help you throughout! It has been very nice to have training sessions at all stages if ever needed, some are always available and present to give a helping hand.
Not only are the individuals at Tekmon very trustworthy, but the software solutions have added great value to our operations processes!”
Sara Ferreira Ribeiro
Quality System Officer @ ES-KO, Monaco
THE SOLUTION: TEKMON QMS
Centralized Information Management
ES-KO established a unified repository, consolidating critical information about locations, subsidiaries, available assets, supplier profiles, products, and associated documents such as reinspections, certificates of analysis, and employee records.
Digitized Standard Operating Procedures (SOPs)
In just days, ES-KO developed custom workflows for over 60 processes, including Food Non-Conformities (FNC), supplier assessments, product delivery notes, customer satisfaction surveys, hygiene inspections, and more, ensuring efficient and consistent operations.
Mobile-Enabled Operations
A mobile app was rolled out to over 100 users, enabling seamless field data collection and enhancing operational efficiency, even in challenging environments
Custom Analytics for Real-Time Insights
Critical, audit-ready KPIs were integrated into the platform, providing unique insights and enabling real-time monitoring to support data-driven decision-making.
Ready to eliminate paperwork, reduce unnecessary tasks, and access accurate information anytime, anywhere?
Ready to eliminate paperwork, reduce unnecessary tasks, and access accurate information anytime, anywhere?
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