Businesses trust Tekmon Mass Notification to reach tens, hundreds or thousands of recipients for business updates or emergencies with the press of a button.
Add the contact details of recipients you want to be able to reach immediately. Multiple channels such as mobile and land line numbers, e-mails, SMS, WhatsApp, even fax are supported. For each recipient, define their preferred sequence of communication channels and select their preferred contact language. The system allows the mass import of contacts.
A single platform to reach any number of recipients instantly over any device.
Keeping your staff continuously informed on operational changes across multiple store locations is a challenge. Make sure instructions are followed consistently across your store network.
Communicate instantly important information to students, parents, teachers, staff and visitors (e.g. unexpected interruptions, emergency situations)
Improve responsiveness. Streamline communications with your tenants in case of threats and disruptions such as power outages.
Rapidly launch critical messages to staff to ensure business continuity or a discreet message to your visitors regarding any unexpected events in your facility.
Streamline communications among employees, travelers and stakeholders. Respond to incidents timely and protect your property at all times.
Digitize standard operating procedures and emergency plans. Disseminate mission-critical information to hundreds or thousands of stakeholders instantly.
Deliver quality care while protecting patients, staff and IT systems. Respond to critical events by coordinating communication across multiple stakeholders.
Protect employees, production facilities and communities. Meet regulatory requirements by keeping all stakeholders timely informed with critical communication capability.
Reliably coordinate responders and reach citizens for critical incidents such as adverse weather phenomena or routine events such as road closures.
Dynamic notification templates include text variables that allow the user to add flexible content. Four text variable types are supported: text, multiple choice, time/date and glossary/acronym.
Deliver notifications to recipients via multiple communication channels, such as Voice, SMS, WhatsApp, email and Fax, at once. The solution then tracks message delivery.
The sender can launch notifications via the web platform or the mobile app, by SMS, or via integrations with third party systems.
The system supports multiple languages and recipients can choose their preferred language to receive notifications.
Custom option for two-way communication is available. Press a key to respond to a voice message. Send an SMS or tap an embedded link to respond to an SMS. Click an embedded link to respond to an email message.
Notification dissemination continues to alternative devices until the contact acknowledges receipt or notifications escalate to ensure that the next person in line is notified if the first person doesn’t respond.
For voice communications the system automatically converts the text into speech in multiple languages.
A central dashboard provides a real time overview of the notification progress and status (e.g., delivered, busy line, mobile phone switched off, hang-up etc.).
The history of each sent notification is stored in the system’s database and is available to view at any time.