Powerful Operational & Emergency Alerting

Businesses trust Tekmon Mass Notification to reach tens, hundreds or thousands of recipients for business updates or emergencies with the press of a button.

 Create ready-to-send notifications
 Add recipient groups and target individuals not devices
 Reach everyone with a click of a button via Voice Calls, SMS & e-mails
 Escalate notifications through multiple channels to ensure speedy delivery & cost savings
 Enable 2-way communication and get real-time responses

How It Works



Add Recipients

Add the contact details of recipients you want to be able to reach immediately. Multiple channels such as mobile and land line numbers, e-mails, SMS, WhatsApp, even fax are supported. For each recipient, define their preferred sequence of communication channels and select their preferred contact language. The system allows the mass import of contacts.

Industry-focused solutions


A single platform to reach any number of recipients instantly over any device.




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Retail


Keeping your staff continuously informed on operational changes across multiple store locations is a challenge. Make sure instructions are followed consistently across your store network.

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Education


Communicate instantly important information to students, parents, teachers, staff and visitors (e.g. unexpected interruptions, emergency situations)

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Commercial Real Estate


Improve responsiveness. Streamline communications with your tenants in case of threats and disruptions such as power outages.

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Hospitality


Rapidly launch critical messages to staff to ensure business continuity or a discreet message to your visitors regarding any unexpected events in your facility.

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Shipping


Streamline communications among employees, travelers and stakeholders. Respond to incidents timely and protect your property at all times.

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Aviation


Digitize standard operating procedures and emergency plans. Disseminate mission-critical information to hundreds or thousands of stakeholders instantly.

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Healthcare & Hospitals


Deliver quality care while protecting patients, staff and IT systems. Respond to critical events by coordinating communication across multiple stakeholders.

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Energy & Utilities


Protect employees, production facilities and communities. Meet regulatory requirements by keeping all stakeholders timely informed with critical communication capability.

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Government


Reliably coordinate responders and reach citizens for critical incidents such as adverse weather phenomena or routine events such as road closures.

What our users are saying


Reasons companies choose Tekmon




Ease of Use

Simple, Clean, Intuitive, Reliable. A user-friendly interface provides quick access to common features and commands. The different tools and options are well-organized and easy to locate. Minimal training is required.


World class security

Located in redundant, top tier, ISO 27001 & ΙSO 27018 certified Data Centers in Western Europe, Tekmon’s Mass Notification platform offers high availability, security, scalability and resiliency ensuring 99.95% uptime guarantee.


Integrations

Tekmon Mass Notification integrates with the tools and solutions you already use. Single Sign On is supported and AD or LDAP integration keeps contact details up to date and SCADA integration enables notifications to be triggered automatically.


Features that make a difference


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Text Variables


Dynamic notification templates include text variables that allow the user to add flexible content. Four text variable types are supported: text, multiple choice, time/date and glossary/acronym.

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Multiple channels


Deliver notifications to recipients via multiple communication channels, such as Voice, SMS, WhatsApp, email and Fax, at once. The solution then tracks message delivery.

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Notification Launch


The sender can launch notifications via the web platform or the mobile app, by SMS, or via integrations with third party systems.

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Multilingual support


The system supports multiple languages and recipients can choose their preferred language to receive notifications.

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2-way communication


Custom option for two-way communication is available. Press a key to respond to a voice message. Send an SMS or tap an embedded link to respond to an SMS. Click an embedded link to respond to an email message.

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Advanced escalation logic


Notification dissemination continues to alternative devices until the contact acknowledges receipt or notifications escalate to ensure that the next person in line is notified if the first person doesn’t respond.

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Text to voice technology


For voice communications the system automatically converts the text into speech in multiple languages.

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Real time Monitoring


A central dashboard provides a real time overview of the notification progress and status (e.g., delivered, busy line, mobile phone switched off, hang-up etc.).

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Reporting


The history of each sent notification is stored in the system’s database and is available to view at any time.

Product Pricing





Key Features

Tekmon Mass notification is offered as a fully-managed Software as a Service (SaaS) subscription. No installation of software or hardware required. Pricing is determined based on the maximum number of recipients that need to be notified. Contact us for a quote.

   
Unlimited Notification templates
   
Unlimited Notification groups
   
Flexible text-variable feature for predefined templates
   
Flexible contact management
   
Unlimited contacts stored in the database
   
Up to 30 devices per recipient
   
Unlimited recipient groups
   
Multiple communication channels
   
Mobile & landline voice channel
   
SMS channel
   
Email channel
   
Fax channel
   
WhatsAPP channel
   
Dedicated landline number
   
Dedicated alphanumeric ID or mobile number for SMS
   
Multilingual support
   
Text-to-speech technology in multiple languages
   
Advanced device & person escalation logic
   
Broadcast & Call-Out delivery methods
   
2-way communication
   
Launch a notification via SMS
   
Real time notification progress dashboard
   
Message delivery and response status tracking
   
Unlimited Audit Report
   
Single-Sign-On
   
Integrations with third party systems
   
Online system documentation


Flexible and unified communications for reasons that matter.